How long do toilets normally last?
That is a tough question. A lot of it will depend on the grade of the toilet. If you have never upgraded the toilets in your home then it is probably time. When new homes are constructed it is common to find “builder’s grade” toilets and faucets in the home. These are extremely cheap
fixtures that are intended to be replaced after a few years.

Toilet-Repair-Image-1My toilet is making noise, what should I do?
If your toilet is making noise, or “running” throughout the day then it probably needs a minor tank rebuild which includes the flapper and fill valve.

Why is my flapper mushy and deformed?
The appearance of the flapper is due to the chemicals in the water: primarily chloramine and chlorine. These chemicals wear out the plastic and rubber components in your system which is why we recommend water filtration to remove chlorine and chloramine.

I replaced the flapper, but the toilet is still leaking. What do I do now?
Sometimes toilets will need to have their flush valve replaced as well. The flush valve is what the flapper attaches to. These can be much harder to replace so we recommend hiring a professional.

Can I get a toilet that is higher?
A lot of our clients prefer an ADA or comfort height water closet, which sits about 17″ to 17.5″ tall compared to a normal commode which is about 14″ to 14.5″ tall.

What is the deal with bidets?
The past few years we are installing more and more bidets. A bidet is a device which attaches to the toilet and connects to the water supply which helps to clean you before you use paper products after using the facilities.

What brand of toilets do you recommend?
We use to install a lot of different toilets, pretty much anything the client wanted. Then we
starte d to see the reliability factor involved in a lot of these other toilets and decided that we could not help clients hurt themselves by purchasing and installing a cheap toilet. We primarily only install Gerber Avalanche toilets now.

Are newer toilets water saving?
Many of the newer models of toilet use less water per flush ( some as low as .8 gallons per flush), but it is a marginal difference (standard 1.5 gpf) and they do not tend to flush as well unless they are pressure assisted. For this reason we install pressure assisted toilets as well as 1.6 gpf toilets.

Contact Golden Rule Service today to learn more about our plumbing company & our plumbing repair, installation, & maintenance services. In the Sioux Falls area, call our team at (605) 202-2020.


  • All of our Technicians Are Licensed
  • We Offer A One Year “Test Drive” Guarantee
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Trust our highly accomplished and qualified Sioux Falls plumbers!