When you have a plumbing emergency you need professional service FAST. We have a 24/7 call center so when you call us you will always talk to a live person who can dispatch one of our plumbers to you.
What should I do if I have a water pipe burst?
If you have an emergency leak or pipe freeze and burst the first thing that you need to do is turn your water off. The second thing you need to do is call Golden Rule Service so that we can come take care of your leak.
What should I do if my basement is flooding?
If your basement is flooding you need to call us right away so that we can repair or replace your sump pump and limit the amount of property damage due to the flooding.
What should I do if I have a gas leak?
If you are able, the first thing you need to do is turn off the gas supply to the home. If you have propane then the turn off valve will be at your tank. If you have natural gas then the turn off will be on the piping near your gas meter. If you are unable to turn your gas off then you should call your gas provider to inform them that you have a gas leak and don’t know how to turn off your gas. Gases inside Once the gas is off you need to get out of the home and call Golden Rule Service to come find and repair the gas leak.
What should I do if I have a toilet backing up into my house?
If you have a toilet or tub and shower backing up then you need to turn off the water that is running in your home. With drain stoppages as long as no water is going into the drains then no water will be coming up through the toilets. Once you have turned the water off call our team of expert professionals to get you up and running.
What should I do if I have no hot water?
Waking up to a cold shower can be a real stressor. It is important if your water heater is in the basement that you verify there has not been flooding in the basement through the course of the night and that the tank is not gushing water out of it. If the basement is flooding then you need to call us right away. If the water heater tank is leaking then you should turn off the incoming water supply to the tank and call our team to get you back up and running fast.